Returns & Exchanges

At Lane Southern Orchards, we take pride in the quality of our farm-fresh products and want you to be completely satisfied with your order. Due to the perishable nature of our fruit and gourmet treats, we offer replacements or refunds for any items that do not arrive in peak condition.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please immediately inspect your shipment for any damage or quality issues that may have occurred during transit.

• 2.
  Contact Our Team

  If you are unsatisfied with your order, contact our customer service department within 48 hours of delivery to initiate a claim.

• 3.
  Provide Documentation

  To help us improve our service, please provide your order number and clear photographs of the product and packaging in question.

• 4.
  Resolution Process

  Once reviewed, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.